Monthly Archives: March 2015

Plan B

Contrary to my previous post, I am actually relieved to be dumping the Alfine.  Who knows if I’ll ever wind up selling the thing—there seems to be a glut of under-priced (gray market?) hubs out there–  but at least I now have a high confidence path forward.  Here is that path, with very few question marks remaining.

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Door #2

True to its word, Shimano resolved the issues with my Alfine-11 hub in 3-5 days.  Yesterday I received an entirely different hub by return mail.  I suppose it’s possible that this is a refurbished hub but by all outward appearances it’s brand new.  By most any measure, Shimano’s response was beyond reproach.  So why am I not smiling?

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